The Abbeyfield Southend Society Ltd – Privacy / Cookie Policy

This privacy policy sets out how The Abbeyfield Southend Society Ltd [Reg Charity No 260015] (hereinafter referred to as “the Society”), uses and protects any information that you provide when you use this website.

The Society is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Society may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2013.

What we collect

We may collect the following information:

  • name
  • contact information including home address, telephone number and email address
  • demographic information such as postcode
  • other information relevant to the operation of the Society as a Registered Social Landlord and Registered Charity

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To enable us to communicate with you regarding access to our services
  • To improve our services.
  • To contact you by email, phone, fax or surface mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Disclosure of information to third parties

The Society will not disclose any of your personally identifiable information to any party outside the Society except in one of the following circumstances:

  1. When we have your permission to do so.
  2. When it is required by law.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or its content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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